According to their website, Pelican Water Systems was founded in 2007 with the specific goal of designing and manufacturing “cutting-edge” water filtration and salt-free water softening systems. We reviewed your account and found that no maintenance items have been purchased since you bought your system in 2016. I trusted the SALES AGENT to be honest and give me proper recommendations for a WATER SOFTENER in LAS VEGAS where we have HARD WATER. ConsumerAffairs is not a government agency. And then finally, I called and they sent me another one. The EcoWater HydroLink Plus® water monitoring gives you access to this information right from your device: One of them cracked completely because it’s plastic inside. Aquasana vs Pelican – Whole house water filter and softener reviews Water is an essential part of any living being. They sent us some parts. The average cost to have a water treatment & purification system is $1,873, although some homeowners might pay anywhere between $920 and $2,877, depending on a variety of factors. I have had and have ben going through a terrible experience with these guys. We live out in the country and we have water from a community well that is very deep, like 3,000 feet in the ground and as a result, it has a lot of minerals in it and it also has arsenic in it. Look at all their advertisement and things they say to bait you, then look at the cost you incur and the response they have. Please feel free to reach out to us with further questions. We'll see how it works if they perform this well over the decade. I used another device for 30 years and they went out of business. I've had some questions on my other channel the Rinnai guy about water filters and softeners for a tankless heater. I’ve only had to call once or twice. Pelican wants to guarantee that your economizer is working. Both reduce chlorine and bacteria in the water that comes into your home. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I bought the Pelican system online, and they delivered it. I did quite a bit of research on the internet about different systems and I really like the way the presentation was made for the system. This is clearly stated on the product page for the item you purchased in the FAQs. The three-stage under-counter filtration system filters 1,500 gallons of water and comes with three faucet color options. Of course, I get water spots occasionally, but the actual faucets themselves seemed to be in good shape. This system combines the benefits of the whole house carbon water filter along with the NaturSoft water softener alternative to give you better than bottled water … We recommended having your drinking water checked for chlorine locally as its faster and less expensive to confirm that the certified carbon filter you purchased is in fact reducing the chlorine but you did not choose to have it tested, so we cannot confirm your claim on the carbon filter. Original review: I purchased the PSE 2000 whole house filter and salt free water softener and installed it in a completely remodeled home including all new PEX water lines. If you have got basic plumbing skills, installing Pelican FS1500 will be a breeze for you. They adjusted the system, and I kept having them come back and recharge the beads, and it wasn’t working. After months and months talking to Pelican, "dial in" chlorine injection and countless hours spent on phone, email and working on the equipment water I still have 3-5ppm of iron after the filters. The biggest distinction between water softener types lies in the use of either sodium or potassium. But it did take a lot of the hardness out of our water. He was about 100 miles away. The Pelican Carbon Series Water Filtration System is GUARANTEED to reduce chlorine, and chloramines to non-detectable levels for 5 YEARS or 600,00 (PC600)/ 1,000,000 (PC1000) gallons or Pelican will send replacement carbon media to the customer at NO CHARGE. We are more than happy to help you with your water concerns and find a system that meets your expectations and have gone above and beyond to help resolve your concerns. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. I found Pelican online but somebody at work got something from them as well. Another thing is that I had a small leak in one of the o-rings on the UV light filter, and when I called Pelican, the gentleman told me where exactly it was leaking and what exactly I needed. Florida Water Technologies water filtration systems are built with the latest technology, providing clean, fresh, and pure water that you want and deserve. My wife wouldn’t drink the water. We talked for about 45 minutes and from that point on, I had it installed, and I’ve been happy with it ever since. If you have any issues try 90 days. 5 Micron Sediment Replacement Filter (4-Pack) by Pelican Water And so now, we don’t buy bottled water anymore. Each system automatically controls the rinsing cycles to help clean out any sediment in the carbon bed, and this rinse water, according to the company can be re-used so that no water goes to waste. Salt-free softeners also reduce the water’s surface tension. I installed the system myself and it was easy. Also your carbon filter has nothing to do with TDS and instead filters out chlorine. To date, as of 11 November, no one has returned my calls. He drove out and installed it and he did a fantastic job. We have specials. I've had some questions on my other channel the Rinnai guy about water filters and softeners for a tankless heater. There are two main ways to soften hard water: salt-based water softeners and a water softener alternative. I have a multi family house with 6 bathrooms. The water system stands on the containers themselves and if I don’t wipe them down after each one of those, I get some water spotting. It has a 600,000-1,000,000-gallon, 5-year capacity, which offers a great value for a whole house water filtering system. Key Features of the Pelican NaturSoft® Water Softener Alternative The Pelican NaturSoft® Water Softener Alternative is loaded with features! So, it was a very positive note. There's peace of mind in knowing I’m drinking clean water. However the little thing under the faucet that you turn the knob, two of them. With Pelican, I liked the results that I found and there were a lot of good reviews. Pelican whole-house water filters with UV Advantage Series Salt Water Softeners, Pelican three-stage under-counter drinking water filter, Pelican Premium Shower Filter with 5-foot wand. They asked if the water was bothersome as far as being hard or soft and I said no. Model #LWS-PSE500. The type of impurities in your water supply. We are sorry to hear that you system is not working as you would like. Its location on this page may change next time you visit. The technician (Todd **) installed it but 30 days afterwards, there has been NO change in water quality and the sulfur smell is just as bad as ever. Most units run $300 to $3,500 depending on the type, number of stages of filtration and how many gallons it can clean. Was promised it will take care all water problems, water will be better than bottle water. I am hope they will do the right thing. Eventually, they become so bad that the fixture cannot work any longer. I am hoping that with this review the Pelican Company will step up and exchange my salt free softener with a salt based softener. No residue will be left." It’s crystal clear. $400 – $850 | Carbon and Sediment Filters designed for metals including iron and manganese. Prices and availability of products and services are subject to change without notice. I’m a contractor and I build houses. So in your own email to us on June 12th, you acknowledged that the rep did in fact tell you about the water spotting, which is in direct contradiction to your complaint. I noticed the water’s a little bit softer in the shower, but not like I thought it would be. The Pelican WF8 Iron and Manganese Filter System is a 4-stage solution to your well water problems. After about 6 months of use I noticed that the scale buildup on my plumbing fixtures and shower glass was excessive even with cleaning after every use. I had to clean it and squeegee it after every shower. Please call our Retail Help Line at 844-663-3078 if you would like to discuss this question in further detail. He goes, "Oh yes I have one. We have continued to work with you providing you with additional equipment at no cost to resolve your concerns. I finally reached out to my bank to get my money back. Water softener salt – If you have a salt-based water system, then you will need to purchase water softener salt in order to make it work as the softener needs to be replenished quite often. I left my name, phone number, a short message and requested a call-back all three times. Key Features of the Pelican NaturSoft Water Softener Alternative. All Rights Reserved. Our WF systems work very well when properly dialed in and on wells with properly working pumps and pressure tanks. Some factors affect the cost of a water filtration system. A 5-micron pre-filter for sediment kicks things off by dealing with anything before it reaches the chlorination system in stage two. So, I went out and had a guy come in. The NaturSoft® removes hard minerals, primarily calcium and magnesium. Any time we attempt to call you, your mailbox is full, so we have continued to email instead. Drinking water filters provide health benefits and are easy to use and eco-friendly. Water softener installation costs $800 to $2,500 on average, depending on system size, type, brand, and labor. Please provide us with a copy of a test showing the carbon filter is not working and we would be happy to replace the media for you. Sodium-based water softeners cost about $5 for a 40 pound bag, while potassium softeners cost $27 per 40 pound bag. He said he would be be happy to send me that part and he sent it to me free of charge. Our content is intended to be used for general information purposes only. Whole House Triple-Stage 5-GPM Carbon Block Whole House Water Filtration System. The saltless water conditioner has had no impact on our water that we can tell. Find the best water softeners and water filtration systems by comparing cost, warranties and reading customer reviews. Our experienced staff offer cleaning services to your existing or new water softener and annual product checks. I noticed that the Pelican water system leaves hardly any residue on my glass. I learned very early in sales always be honest because in the long term you will benefit from it, its good practice, shows your character and you can avoid things like this, disappointed customers. CEILINGS about pelican A family owned and operated business specialising in the supply of lightweight building material systems and solutions for both residential and commercial interiors. Please use this as a guideline only and always consider site measurements and details which may influence the material calculation. The extra costs to consider. Water Softener Prices And Recommended Water Softeners In Each Price Range Water softener prices typically range from below $1,000 to almost $10,000. They took a significant amount off of the unit I bought, so I ended up going with them. Many physicians also consult to take about 4 litres of water on a daily basis. If you need additional help we will be happy to assist. Luckily, the going rate for water softeners is between the $1,000 and $2,500 range, and you can find most of the good quality models at these prices. Commercial grade systems run $5,000 to $14,000 to purchase and install. This guy was speaking like he is an expert, "We have a return policy. Get buying tips about Water Treatment Systems delivered to your inbox. They want to fight you and they have not been good at any turn. I was drinking some water last night, and I told my wife, “You know what? It is also in the owners manual for the system you purchased. Plus, their prices were cheaper than the local places that did the same thing…. Based on the notes on your account the water is clear throughout the day but then suddenly goes orange. I Google searched it, and then I came across the name Pelican and before that, I heard about it on the radio as well. The countertop filtration system filters 450 gallons of water and reduces lead by 98%. The calcium buildup is what causes most faucets would fail. I didn’t wanna spend $5,000 on a system, but I felt that that was our only recourse. I wanted my money back, my expense for the plumber cost plus future cost to remove etc. Filters can often be the answer, and Groupon can make a significant difference in the size of your home-safety budget. This intermittent color change indicates issues with your well either pressure or flow. The Pelican PC600 uses an antibacterial filter media to prevent the growth of bacteria within the water filtration system, and operates without producing waste water or needing electricity. They said I didn't necessarily need the water softener, but they recommended a system, which sounded great. I ran the test and we were way above the recommended allowance and so, we started using bottled water. I now know that I need a salt based water softener. A Metered on-demand system ensures you don’t waste water or salt whilst getting perfect soft water for your home. You'll be find this one is great for you. Please I warn you guys!!!! I was advised several times by the plumbers here and I just don't know why I didn't listen to the people in my own city. When using this system, the chlorine must be thoroughly mixed with the water and have sufficient contact time to kill all disease-causing and nuisance organisms. So now if I don’t keep the system in bypass, I constantly get carbon speckles in my water, in my toilets, tubs, and sinks. Thanks for sharing, and we hope to publish next time!". In any case once I get this solved I will provide a follow up review for all. The company offers multiple different products for water filtration and softening. Model #LWS-PSE1800. I have complained to no avail. We also offered to swap your salt free system for a traditional salt softener to meet your expectations but you refused. It was the best way to go. Average Cost Range. Further improve the quality of your water and the longevity of Pelican filtration systems by choosing from a line of pre- and post-filter systems. From day 1 after installing we always had iron in our water. Under sink systems. Whole house water filter installations costs $600 to $4,200. It drives me crazy when I try to call a company and I have to go all the way to the bottom of the page and look for "Contact Us." But anyone can do it because the copper setup was simple. Other than that I’m very satisfied and the flavor of the water is excellent. There were no pictures online as to which feed line goes on the in or the out of the diverter. I purchased a TDS digital tester and tested my water before the filter and after the filter. The property we bought had a well and our home inspection report said that the water had E. coli. What the guy in the technical department did was he just sent me another one that was already connected. Shop whole house filtration systems and a variety of plumbing products online at Lowes.com. Type. I have also noticed a significant difference in the taste of the water. They acted confused with everything I mentioned, and were unhelpful at every turn. This rinse cycle is designed in a way to help turbulate the Granular Activated Carbon for better efficiency and a greater lifespan. Updated on 10/06/2020: After posting a poor review and responses to the company's responses I was contacted on September 24, 2020. The filtered water from the THD-NS6 Pelican Water Whole House NaturSoft Water Softener Alternative System is drinkable water, depending on your water chemistry. I called Pelican, and the rep said, “It sounds like bacteria that comes in with the line, and that your chlorination is not high enough.”. Since then we’ve gotten everything working the way it’s supposed to work. Worse decision I have made. When purchasing a Pelican Water whole house filter, water softener alternative, or NSF-certified drinking filter you help the environment by investing in cutting-edge water treatment technology that uses no harsh chemicals or brine discharge to filter the water in your home. Pentair Pelican advertises clean, safe, better-tasting water for homes and businesses in an eco-friendly way. Your purchase came with a 90 day money back guarantee if you were unhappy with your purchase. This system is the only water softener on the market that is third-party tested DW-9191 to reduce 99.6% of scale buildup. Home Water Monitoring System. Pelican's website was very informative and easy to navigate. $200 - $1,300. Not only does all my pipes and items have the residue, they ignored my emails, calls, and were unreachable for days, weeks. Hard water can build up in your pipes, cause blockages and damage your water heater. I went back communicated with this company again, records will show all of this, and asked them one more time as I was going to return it and they assured me. I've read about Fleck systems, Pelican water systems, etc. I told them what my concern was and they told me what I needed. Pelican Water PRL-RCM Whole House Water Filtration System - Chloramine Filter Replacement, Gray 5.0 out of 5 stars 1 Pelican Water PC40 10 in. Our whole body is made up of 80% water and we need to balance that for homeostasis. It tells me right off the bat it’s filtering very well. It tastes good, too. Building System Solutions. Pelican Waters Premium Whole House Water Filter is a deluxe, high-capacity, virtually maintenance-free system that is easily installed in any home. I asked the agent many questions and also sought for advice. Using ultraviolet, these systems are able to inactivate the DNA of harmful microorganisms. My water pressure by the way consistently tests between 60 and 65 psi, significantly lower than 80 psi which is what the Pelican system is designed to handle according to the specifications. In April of last year, I did some research and I came across the Pelican System, which I never heard of before. They “shocked the well,” which means they poured some bleach down there, but I figured, if they got in there once, it could return. That has a 5 year performance guarantee on the media. Still, when I used that system to fill up my Jacuzzi, the hardness was still pretty bad when I went to check the water. Pelican Water PRL-RCM Whole House Water Filtration System - Chloramine Filter Replacement, Gray 5.0 out of 5 stars 1 Pelican Water PC40 10 in. Copyright © 2020 Consumers Unified LLC. We built a new house 10 years ago. The average cost for a Pelican whole-house water purification system is $850, and the price increases to just less than $1,500 when UV protection is added. Very disappointed with pelican and myself for spending any money with pelican. The slime is gone and the water smells good. Because water softener and refinement systems are usually tucked away in a basement, garage or utility room, or under a sink, they are often overlooked for extended periods of time. If you’re happy to sacrifice a tiny amount on performance, but for a more cost-effective price, then the Pentair WS48-56sxt10 is the water softener you should choose for your home. BE CAREFUL. This system combines the benefits of the whole house carbon water filter along with the NaturSoft water softener alternative to give you better than bottled water … Let’s take a look at them one by one. Choosing the best water softener system comes down to evaluating its features. I had a Pentair Pelican PSE1800/PSE2000 whole-house filtration and water softener system installed on 10 October 2020 in order to eliminate hard water and swamp water (sulfur) smell. The PEARL is the first web enabled economizer, so you always know your entire system is working. We have had to replace our dishwater and our faucets are corroded and now need replaced. Key Features of the Pelican Premium Whole House Water Filter System. Mark, I liked the results that I could find that was our only recourse a link, a... To your well water it used to be accredited or when you factor maintenance... That means no wasted water, Pelican water systems a short message and requested a call-back three! 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